Shipping policy

Shipping

Your order will be shipped within 24-48 hours from when your order is placed. If your order is received after midnight EST on Friday, it will be shipped the following Monday.

As soon as your order is received, we personally begin to prepare your package. We give your cork product a final quality inspection, and we prepare your box with the utmost care. We package your items in a secure way using the minimum amount necessary of our natural and recycled paper padding materials.

Gift Wrapping and Gift Notes:

If you would like to send a gift to someone else, you can specify in the notes section while checking out that you would like your order to be gift-packaged. Gift packaging is free of cost, and we will include a gift receipt in your package. You can also write a short message for your gift recipient, and we will include it as a handwritten card in your package. 

Shipping Rates and Couriers:

Domestic (USA and Canada): We are located in Ft. Lauderdale, Florida, and we ship our domestic orders via USPS and UPS. We offer calculated shipping rates, in which the weight and distance of your package are calculated to allow you to pay the most accurate price for the shipping label of your choosing. You will see options displayed at checkout for shipping for USPS First-Class Packages, USPS Priority Mail, and UPS Ground. We offer free shipping for all US orders over $150.

International: We offer calculated shipping rates for international shipping as well, where you can choose your preferred courier and rates at checkout. We offer all UPS Worldwide options, DHL Worldwide, and USPS Priority International Mail. 

Tracking

All orders come with tracking information. You will receive an email with your tracking number as soon as your order is fulfilled.

Tracking Notifications: You can choose to have tracking notifications sent directly to your phone via Shop Pay.